Delivery & returns

Online payment and delivery are not connected to the site yet. Once you place an order, we will email you to agree on the delivery method and payment, and tell you the delivery cost — it is not included in the basket total.

Delivery methods

• Ukrposhta — anywhere in Ukraine.
• Abroad — by Ukrposhta. The cost and delivery time depend on the country; we will tell you both in our email.
• Pickup — we will agree on the place and time by email.

Where we do not deliver

We do not deliver to Russia, Belarus, North Korea or Iran.

Nor do we deliver where Ukrposhta currently accepts no mail (its list as of May 2026): Afghanistan, the Bahamas, Burkina Faso, Burundi, Comoros, Equatorial Guinea, Guinea, Guyana, Haiti, Kiribati, Montserrat, Niger, Palestine, Somalia, South Sudan, Sudan, Syria, Tuvalu and Yemen.

These countries are not offered at checkout.

Returns

You can return a book within 14 days of receiving it, for any reason, as long as it is unused and in the condition you received it. Email returns@chesskopyl-books.com.ua and we will tell you how to send it back and refund your money.

If a book is damaged in transit, email the same address and we will replace it or refund you.

Most of our books are old editions. If you have any question about a book's condition or defects, email us and we will sort it out. Major defects, such as missing pages, are stated in the book's description if there are any.

For anything else, see Contact us.